phone came, looked great. opened the camera app, and the auto focus was stuck on a spot about 1 cm in front of the camera. Apple store couldnt fix it, told me the camera isn't a verified apple part.
Sent the phone back, asked for a repair or replacement. Nope. Got a refund. Now I have to buy another new phone, prices went up, the site thinks i used my promo code already on the last order, but since it was refunded, I actually just lose out on it. Great.
I've used RefurbLane for years, loved my devices every time. First time something goes wrong and theres 0 support, 0 contact, and they only point you to "talking with an agent within one or two business days" after you try and leave a one star review.
I'm still hoping they'll make it better, but for now - would not recommend. It's a gamble and you've got to hope nothing is wrong with your device.