It was a nice laptop with modest features, exactly what was needed, at a reasonable price. The condition exceeded the description. This laptop is the second purchase through RefurbLane. The first laptop purchase needed to be returned for an updated version of Windows ( probably my fault setting up) and was handled within just six of days round trip shipping, with constant communication letting me know the status. Based on the customer service and quality of the products, I would not hesitate to purchase anything from RefurbLane in the future.